Frequently Asked Questions:

Plant Care

We have plant care guides available for most of the plants we sell, but if you bought a plant from us and need extra help feel free to reach out.


When will my order ship?
Plants get stressed in the mail too long, to minimize transit time generally we ship perishables on Mondays and Tuesdays only.

How can I upgrade to expedited shipping?
Subscribe to our newsletter, Props, and we'll upgrade you for free. Alternatively you can select expedited shipping options at checkout.

My plant came in looking sad, can you help?
We'd love to. Please get in touch via the form below our using contact information on your packing slip.

Get in touch

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