Reviews

Based on 143 reviews
94%
(135)
3%
(4)
1%
(2)
0%
(0)
1%
(2)
Love it!

My monstera Aurea was to be delivered Monday but due to USPS it was delivered a few days late, but I made sure I brought him right in asap. He is gorgeous and can’t wait to watch him grow! Nalin was great when I reached out, will definitely purchase from PlantyTown again.

Monstera siltepecana

Plant arrived in amazing condition. Definitely worth waiting for! Will 100% be ordering again as soon as possible!

Received beautiful healthy plant!

Received beautiful healthy plant. Came well packaged. Recommend this shop.

Omg Best shop ever I ordered plants from!

Omg Best shop ever I ordered plants from. Well package & fast shipping. Arrived healthy plant as picture ❤️ I will buy again

I really enjoyed communicating with this p...

I really enjoyed communicating with this professional. He was very helpful with the care of my baby oblique Peru. It came safely and securely and had so many leaves and new ones even sprouting. Also very honest person that spoke honestly to me and didn't push with anything. That means a lot.

Exceeded Expectations

Amazing condition, good size for a small plant, and good quality chunky soil included. PlantyTown is my new gold standard for online plant shopping!! I didn’t know what I was missing. Fantastic packing, great labels, and super fast turnaround. They packaged hard goods completely separate from the plants. I got both boxes only 2 days after ordering from more than halfway across the country! They included two free cuttings. One cutting didn’t make it for some reason but I can’t really complain since it was a free surprise and the ordered plants are just fantastic. Join their newsletter for killer deals. Thanks, PlantyTown!

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Philodendron Paraiso Verde - Small
L.A.
Exceeded Expectations

Amazing condition, fantastic size for a small rare plant, and good quality chunky soil included. PlantyTown is my new gold standard for online plant shopping!! I didn’t know what I was missing. Fantastic packing, great labels, and super fast turnaround. They packaged hard goods completely separate from the plants. I got both boxes only 2 days after ordering from more than halfway across the country! They included two free cuttings. One cutting didn’t make it for some reason but I can’t really complain since it was a free surprise and the ordered plants are just fantastic. Join their newsletter for killer deals. Thanks, PlantyTown!

Bad shape

The syngonium had 3 leaves
One yellow and wilted
One droopy yellow- brown leaf
One new growing

One of the bad leaves fell off the next day. I’m hoping the growing leaf will survive and continue growing but I’m not very optimistic about it.
Positive: it was delivered two days after I ordered. Maybe because I live in SA too!
I was very disappointed and nervous because I had ordered other su got from a different place but when they arrived they were in perfect condition so I believe the green splash just wasn’t in good shape.

Hey Ana,

Apologies your experience wasn’t perfect. I proactively ask for reviews because this usually isn’t the case :). Thank you so much for bringing these issues to my attention and for accepting a refund on the plant.

I had these on sale for Labor Day and got pretty low on stock, the ones I had left were smaller, but healthy plants.

Generally I’ve had great experiences with USPS (I use priority mail during the summer very intentionally to minimize time in a truck), but occasionally delivery on perishables in the heat can be a problem. I offer local pickup (north side of San Antonio near San Pedro and olmos) for free or local delivery for a fee.

I'll send photos of the actual plant I am shipping your way if you reach out on the website live chat or mention this in the order comments (I do this for my etsy orders automatically but its harder to get a good workflow with email because I'd prefer not to bug you).

Again my sincere apologies. Thanks again for taking the time to let me know that some failures happened, I really value the feedback, especially when its things that I can do better.

-Nalin

Great shop, lovely plant. Thanks Nalin!

Great shop, lovely plant. Thanks Nalin!

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Plant arrived in good condition.

Plant arrived in good condition.

Plants arrived in good condition, very hap...

Plants arrived in good condition, very happy with my plants over all.

The plant was even more beautiful in person.

Nalin shared photos of the plant before it shipped and packed it beautifully with additional free cuttings. Communication was amazing and the plant is doing incredible dispite my postman’s haphazard handling.

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Plant arrived in perfect shape

with detailed instructions and shipped super fast. Nalin answered questions I had about this particular plant. Highly recommend and will definitely be a returning customer!

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Nalin was very helpful

With any questions I asked. Plant came in perfectly, and packaged very well.
Plant looks great and has a new leaf already.

Great communication, I asked a lot of questions too!

I purchased a Red Anderson off another seller that was barely rooted so I was concerned about buying another one. The RA I got from this shop had great roots and AMAZING variegation!! She's a small one but she's soooo pretty and a few growth points :)

This was my first purchase from this shop and it won't be the last!

The T24 has been on my wish for some time. Thank you so much and can't wait to order again.

Seller was extremely friendly and helpful!

Plant packed with extreme care and arrived quickly and safely. Would absolutely buy from again.

Awesome communication

Item exactly as described. Fast shipping and included a freebie too. Incredible seller! A+++++

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Syngonium Aurea - Small
Linda Bergstrom
The communication was extremely thorough

The packaging was amazing, and my new plant arrived beautifully! I love it! I will definitely order from this seller again!

Beautiful Plant!

Seller gave me a few tips, and sent photos before shipping. Hoping to purchase again !!

Great communication

Sent photos before shipping. Will purchase again !!!